Frequently asked questions
How long will my journal take to arrive?
Because each journal is made-to-order, please allot 3-4 weeks from the time of purchase to delivery.
What sizes do you offer?
Pocket bi-fold / tri-fold
A6 bi-fold / tri-fold
Standard TN
A5 bi-fold / tri-fold
Can I return or refund my purchase?
Order cancellations will be honored up to 48hrs after purchase. Please email hello@shop-kago.com to request.
Because each journal is custom made, I cannot accept returns for refunds.
However, if you are unhappy with your journal, please reach out to hello@shop-kago.com. I always try my best to find the right solution to ensure your satisfaction!
Can I place a bulk order?
For orders of 10+ please reach out to hello@shop-kago.com.
Do you do events?
If you are a brand or private party looking to collaborate on a custom journal activation or workshop, please reach out to hello@shop-kago.com to discuss rates!